(7)(c)
CITY COMMISSION REGULAR MTG
- Meeting Date:
- 10/19/2022
- Title:
- Emergency Medical Dispatch Software
- Submitted For:
- David Zacherl
- Submitted By:
- David Zacherl, Fire Department
- Department:
- Fire Department
Information
ACTION REQUEST
Consider and take action on a request to approve a 5-year agreement with Priority Dispatch to provide software and training to the Texas City Dispatch Center. Purchase of this system will enable dispatchers to provide pre-arrival guidance and instructions to citizens experiencing medical emergencies that have no or limited experience in handling medical emergencies while awaiting first responder arrival.
BACKGROUND (Brief Summary)
Emergency Medical Dispatch is a system employed by dispatchers to provide guidance and instructions to citizens experiencing medical emergencies that have no or limited experience in handling medical emergencies while awaiting first responder arrival.
Texas City Dispatch has been utilizing Priority Dispatch since around 2007 which uses flip charts that enable dispatchers to ask questions and instruct citizens on intervention procedures in order to provide pre-arrival medical care to the patient.
Priority Dispatch is discontinuing the use of flip charts and will no longer provide support to or utilize flip charts. We will have to migrate to their computer based software program in order to continue providing this service to the citizenry. Many agencies use this system including some of the other League City consortium agencies within the current CAD system. This software system is also compatible with the new Motorola system.
By using this computer based system, the questions/instructions provided may be transferred over to the dispatch call notes improving the records of each medical event to ensure optimal care and improve the quality of life for the citizenry.
The quote obtained includes the first year cost and additional annual maintenance cost for years 2, 3, 4, and 5 not included in the amount requested: 2nd year - $5,940.00, 3rd Year - $6,600.00, 4th Year - $5,940.00 & 5th Year - $6,360.00.
Texas City Dispatch has been utilizing Priority Dispatch since around 2007 which uses flip charts that enable dispatchers to ask questions and instruct citizens on intervention procedures in order to provide pre-arrival medical care to the patient.
Priority Dispatch is discontinuing the use of flip charts and will no longer provide support to or utilize flip charts. We will have to migrate to their computer based software program in order to continue providing this service to the citizenry. Many agencies use this system including some of the other League City consortium agencies within the current CAD system. This software system is also compatible with the new Motorola system.
By using this computer based system, the questions/instructions provided may be transferred over to the dispatch call notes improving the records of each medical event to ensure optimal care and improve the quality of life for the citizenry.
The quote obtained includes the first year cost and additional annual maintenance cost for years 2, 3, 4, and 5 not included in the amount requested: 2nd year - $5,940.00, 3rd Year - $6,600.00, 4th Year - $5,940.00 & 5th Year - $6,360.00.
RECOMMENDATION
Funds for this purchase were included in the FY 22/23 Budget as approved by the City Commission. The Fire Chief recommends approval of the Resolution at this time.
Fiscal Impact
- Funds Available Y/N:
- Yes
- Amount Requested:
- $70,204.00
- Source of Funds:
- FY 22/23 Budget
- Account #:
- 101-202-55150
Fiscal Impact:
Funding was approved in the FY 22/23 Operating Budget.