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ITEM NO. 2
Canyon Lake CA logo CITY COUNCIL STAFF REPORT                   
 
 
 
TO:
 
  Honorable Mayor and Members of the City Council
 
FROM:
 
  Arron Brown, City Manager
 
BY:
 
  Steven Graham, City Attorney
 
DATE:
 
  01/14/2026
 
SUBJECT:  
Approve a Resolution Authorizing the City Manager to Execute a Police Dispatch Services Agreement with the City of Hemet
     


Recommendation:

Adopt Resolution No. 2026-02 authorizing the City Manager to execute a Police Dispatch Services Agreement with the City of Hemet.

Background/Analysis:

As the City of Canyon Lake prepares to launch the Canyon Lake Police Department, establishing a reliable 9-1-1 Public Safety Answering Point (PSAP) and dispatch infrastructure is a critical requirement. The City of Hemet currently operates a high-quality law enforcement communications center equipped with the necessary technology and POST-certified personnel to fulfill these needs. The City Managers of Canyon Lake and Hemet have reached a conceptual agreement for Hemet to provide 24/7 emergency and non-emergency police dispatch services commencing July 1, 2026. The proposed agreement carries an initial five-year term, with subsequent options to extend. Because the agreement is currently being finalized, this Resolution provides the City Manager with the general authority to execute the agreement. Because Cole Huber LLP serves as the appointed City Attorney for both the City of Canyon Lake and the City of Hemet, a potential conflict of interest exists that the City Council is also asked to ratify as part of the resolution. The City Attorney did not participate in the negotiation process, but has been asked to memorialize the negotiations in the final agreement. 
 

Key Operational Terms:
Service Scope: Comprehensive 24/7 police dispatch and resource tracking.
Performance Standards: Adherence to industry-standard metrics.
Liaison: Regular meetings between the respective Police Chiefs, or their designees, to ensure operational quality.


Fiscal Impact Yes/No:
Yes

Additional Fiscal Information:

The fiscal authority granted by this Resolution is as follows:

Annual Service Fee: $232,371.98 for the first year. This fee is subject to annual escalators, including labor cost adjustments, CPI increases, and fluctuations in Hemet’s CAD/RMS licensing fees. This amount will be incorporated into the budget for the 2026-2027 fiscal year.
One-Time Start-Up Fee: A one-time payment not to exceed $23,192.56 for initial equipment, training, and software integration. This fee is included in the $1.2 million in start-up costs previously approved by the City Council.

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