Consideration and Approval of Contract:  A cooperative purchase contract with Passport Labs, Inc. for parking enforcement software services utilizing the National Cooperative Purchasing Alliance (NCPA) Contract (Contract # 05-20).  

• Year 4  $32,558.20
• Year 5  $34,186.11
• Year 6  $35,895.42

In November of 2016, the City Council approved the necessary contracts for the purchase of parking enforcement equipment and approval for an annual subscription for parking enforcement software with NuPark Inc.  The contract with NuPark ends in 2021. Passport Labs, Inc purchased NuPark, Inc and thus we are now executing a contract extension with Passport Labs. This contract with Passport Labs, Inc will extend our contractual relationship for software services until 2023, as well as implement improvements to the enforcement software and upgrade our current enforcement hardware. The benefit of entering into a new contract now is that the new contract offers access to the upgraded software and hardware under the revised scope of work, but at the same price the City has been paying during under the NuPark contract. 

The contract is a necessary expense for a parking program and is budgeted annually in account 061-07-0891-6-4343 with total FY 2020-21 budget of $110,978 for all software contracts. Though ParkFlag is currently suspended and not making revenue, the subscription for enforcement software is in ParkFlag's existing budget and is necessary to maintain for program re-engagement and in the current status.  Enforcement software and hardware is still a necessity that is used on a daily basis to enforce all Title 9 parking infractions.

3) Provide sustainable and equitable public facilities, services, and infrastructure systems in an efficient and effective manner to serve all population areas and demographics.

Council approved the previous contract in November of 2016.

1) Council may approve the contract and authorize ParkFlag to continue use of Passport Labs, Inc software with the proposed enhancements.

2) Council may request amendments to the contract that would require additional negotiation or procurement and potentially impact ParkFlag's functionality temporarily.

3) Council may reject the contract and direct staff to procure an additional vendor which would potentially cause a temporary program disruption.

The initial NuPark contract was executed in November 2016, prior to the launch of paid parking.  NuPark is the enforcement software used for the following: the entire permit system; citations and warnings; any payments received of the kiosks (generally on-line or at a customer service agent); and tracking court hearings and appeals.  It is a critical component of the program. NuPark also provides hardware including the handhelds and printers used by Parking Aides.  The existing NuPark contract expires in March 2021, and needs to be extended for continuation of ParkFlag operations.

Passport Labs, Inc. is a key provider of parking solutions, serving more than 5,000 locations worldwide.  Passport Labs recently purchased NuPark and all of their existing contracts.  When ParkFlag renews the contract for continuation of software, hardware and reporting and tracking services, it will be with Passport Labs, Inc. 

At the time of Passport Inc.'s procurement of Nupark Inc, ParkFlag was considering ending the contract with NuPark Inc., due to poorly functioning hardware, end user issues, and poor customer service.  ParkFlag considers Passport's purchase  of Nupark as an opportunity to obtain superior enforcement software and hardware at the current contract price. Approval of the contract under consideration will provide access to the upgraded software and hardware at a price consistent with the former product and provide for the use of the system for multiple years.

Passport Labs Inc. software and services is necessary to continue ParkFLag operations. 

Passport Labs Inc. has an ongoing relationship with Flowbird, ParkFlag's current parking kiosk vendor and Flowbird App operators.  The two systems (hardware and software) integrate well. 

The Passport Labs Contract, like the NuPark contract, will be procured via the National Cooperative Purchasing Alliance (NCPA).  The NCPA  is a leading national government purchasing cooperative working to reduce the cost of goods and service by leveraging the purchasing power of public agencies in all 50 states. 

The cost of the contract remains on the same scale as the current Nupark contract and will include improved equipment and services.

The purchase will include installation and training.




 

Improved permitting system for customers
Improved enforcement software
Reduced customer and staff concerns
A better functioning parking program

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