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9.C.
City Council Meeting - DRAFT
Meeting Date:
06/21/2016
From:
Irene Hunkler, Support Services Supervisor

Information

TITLE:

Consideration and Approval of Contract:  Approval for the renewal of the Intergovernmental Agreement between the City of Flagstaff and the Blue Ridge Fire District for dispatch services.

RECOMMENDED ACTION:

Approve this Intergovernmental Agreement between the City of Flagstaff and the Blue Ridge Fire District for dispatch services.

Executive Summary:

The City of Flagstaff Police Department desires to continue to provide dispatching services to Blue Ridge Fire District. This provides for a four year contract during which dispatch services will be provided to the Blue Ridge Fire District.
 

Financial Impact:

This agreement will allow the Police Department 9-1-1 Communications Center to continue to provide the same dispatch services to the Blue Ridge Fire District as it has in the past.  Blue Ridge Fire District will continue to be billed according to the total cost of operating the 9-1-1 Communications Center. This is calculated at a cost per call and billed as such. These funds will be utilized to offset the cost to operate the 9-1-1 Communications Center. This agreement represents revenue of approximately $5,200 annually.

Connection to Council Goal and/or Regional Plan:


3) Provide sustainable and equitable public facilities, services, and infrastructure systems in an efficient and effective manner to serve all population areas and demographics

8) Improve effectiveness of notification, communication, and engagement with residents, neighborhoods and businesses and about City services, programs, policies, projects and developments

11) Ensure that we are as prepared as possible for extreme weather events

   


 

Has There Been Previous Council Decision on This:

Yes, a similar agreement was originally approved on February 2, 2012 and is in place until June 30, 2016.


,

Options and Alternatives:

Approve or disapprove the Intergovernmental Agreement for Flagstaff 9-1-1 Communications to provide emergency dispatch services to Blue Ridge Fire District.

Background/History:

Historically, the Coconino County Sheriff's Office was the dispatch service for the Blue Ridge Fire District. In 2001, when the  Flagstaff Police Department began managing the co-located and combined Flagstaff 9-1-1 Communications Center, the Blue Ridge Fire District as a historical partner was also included, however, without full two-way radio communication. The Flagstaff 9-1-1 Communications Center is the Primary Answering Point (PSAP) for the southern half of Coconino County which includes the Blue Ridge community. We handle all incoming 911 and business calls for service. The dispatching service was being completed via a one way telephone system. Once the call for service had been broadcast via a telephone paging system, a member from Blue Ridge Fire District would contact the 9-1-1 Center to adviset they had received the call for service and to gather all other pertinent information. When that incident information was given to that individual, they then passed along the information to the responding units via radio.

The fire units did not have access to our Communications Center. They had to contact their dispatcher who then called our Communications Center. They had to contact their dispatcher who then called our Communications Center if they needed assistance with a deputy or to relay any information regarding their call for service. This was not a timely way to conduct business or best for the customer requesting assistance.

Key Considerations:

The approval of this renewal agreement will continue to provide streamlined, direct and consistent dispatch services as outlined and for financial consideration based on a cost per call basis. This will continue to ensure direct and interoperative communication between the responding fire and medical units and the dispatch center by providing direct radio information relays rather than by telephone to a second party.

Expanded Financial Considerations:

Blue Ridge Fire District will be invoiced quarterly for the dispatch services based on the number of calls at the calculated cost per call.

Community Benefits and Considerations:

The approval of this renewal agreement will provide a continued  positive relationship with the Blue Ridge Fire District that enables, quick, efficient and effective responses of fire and emergency personnel as a result of 9-1-1 calls from the individuals, citizens and community members within the district. Dispatching directly to the necessary units, eliminates the need for a second party to relay information and the potential for the loss of information in that translation.

Community Involvement:

Choose which of the following that applies and REMOVE ALL OTHERS:

Inform: Blue Ridge Fire District, Chief Banning, has requested the renewal of this agreement for continued emergency dispatch services from the Flagstaff Police Department 9-1-1 Communications Center.

Expanded Options and Alternatives:

N/A

Attachments