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6.
City Council Work Session
Meeting Date:
04/28/2026
From:
Allison Hughes, Support Services Section Director
Department:
Police Department
Co-Submitter:

TITLE:

Flagstaff Police Department 2025 Annual Accomplishments 

DESIRED OUTCOME:


Informational only.

Executive Summary:

The Flagstaff Police Department presents its 2025 Annual Accomplishments, highlighting progress across Patrol, Criminal Investigations, Communications, and Support Services. Throughout the year, the Department focused on reducing crime, strengthening organizational stability, investing in its workforce, and enhancing community trust.

Key outcomes include measurable reductions in violent and property crime, improved service delivery in high-demand areas, and increased staffing stability across critical functions such as the Communications Center. The Department also made significant advancements in training, technology, and regional partnerships to support both current operations and long-term sustainability.

Notable public safety impacts include the seizure of over 80,000 fentanyl pills locally through the METRO Narcotics Unit and the successful execution of three Anti-Human Trafficking operations resulting in 27 arrests. These efforts reflect a continued commitment to addressing serious and emerging threats within the community.

Additionally, the Department expanded its focus on employee wellness with the introduction of its first Wellness K9, supporting the mental health and resilience of personnel in high-stress roles.

* Final presentation will be attached prior to Council meeting

Information:

2025 Accomplishments Overview
Patrol Operations
  • Contributed to an 11% reduction in violent crime and 1% reduction in property crime.
  • Achieved a 10% reduction in calls for service and victimization at the Flagstaff Shelter, supported by enhanced Downtown Business Alliance (DBA) walking beat deployment.
  • Graduated 10 new officers and promoted 9 sworn leaders, strengthening operational capacity and succession planning.
  • Maintained strong retention with only 6 separations, below historical averages.
  • Conducted proactive enforcement efforts resulting in measurable reductions in injury and non-injury collisions and DUI-related incidents.
  • Identified and targeted enforcement at the top five intersections for collisions, violations, and citations, and addressed the three highest locations for calls for service.
  • Supported specialized operations including Woods Watch program enhancements and deployment of a new side-by-side vehicle for forested and remote areas.

Criminal Investigations Division (CID)
  • Investigated 2,691 cases, including 808 violent crimes, with a 73% clearance rate.
  • Served 200+ search warrants and conducted multiple SWAT deployments.
  • Generated 117 arrests, including felony, misdemeanor, and warrant arrests.
  • Provided services to thousands of victims, reinforcing a victim-centered approach.
  • Strengthened regional partnerships with 20+ agencies to support complex investigations.
  • Through the METRO Narcotics Unit, seized over 80,000 fentanyl pills locally, significantly disrupting the distribution of dangerous narcotics within the community.
  • Conducted three Anti-Human Trafficking operations, resulting in 27 arrests, demonstrating a strong commitment to protecting vulnerable populations and addressing exploitation-related crimes.

Communications Center
  • Achieved near-full staffing, improving reliability and reducing overtime demands.
  • Managed a high volume of calls, including total calls dispatched and successfully deflected behavioral health calls to Solari, ensuring appropriate resource utilization.
  • Enhanced training programs and operational readiness, positioning the center for sustained performance.

Support Services & Professional Staff
  • Completed a Records Section reorganization, improving efficiency and customer service.
  • Advanced Evidence Unit operations, including purge processes and updated retention policies.
  • Improved Property Control operations, including fleet coordination and workspace optimization.
  • Achieved 100% Level I national certification for Animal Control Officers, along with tranquilization certification, and responded to a high volume of animal-related calls.
  • Introduced the Department’s first Wellness K9, supporting employee wellness and organizational resilience.
  • Conducted a PFM workload assessment, identifying staffing and operational needs.

Training & Professional Development
  • Delivered extensive academy and in-service training hours across the department.
  • Implemented a revised Field Training Officer (FTO) program.
  • Advanced leadership development through FBI-LEEDA training, participation in IACP, and influence with ACJC.
  • Expanded wellness and resiliency training, including Mental Health First Aid and Struggle Well programming.
  • Continued investment in training infrastructure, including progress toward a new regional academy supported by CCC bond funding and north expansion design efforts.

Community Engagement & Public Relations
  • Hosted Citizen Police Academy sessions and National Night Out.
  • Participated in numerous community events, increasing visibility and engagement.
  • Expanded social media presence and media responsiveness, supported by a newly constructed media room.
  • Highlighted Department initiatives through community programs, outreach events, and public education efforts.
  • Created Chief's Advisory Boards.

Technology & Innovation
  • Advanced CAD/RMS replacement efforts and implemented supporting technologies.
  • Expanded use of real-time dashboards and data analytics tools.
  • Implemented the Peregrine platform to support data integration and analysis.
  • Enhanced digital forensics capabilities, drone operations, and investigative technologies.
  • Introduced AI-assisted report writing tools to improve efficiency and reduce administrative burden.

Workforce & Organizational Development
  • Completed multiple promotions and organizational restructuring, including the addition of a new executive-level position.
  • Recognized staff through departmental and regional awards.
  • Provided a staffing overview, including employee and volunteer contributions and hours supporting Department operations.

Facilities, Equipment & Fleet
  • Enhanced fleet visibility and messaging through new vehicle wraps.
  • Updated facility wall wraps, gratitude boards and digital message boards.
  • Continued planning efforts for facility expansion and modernization to support long-term growth and service demands.

Attachments