Approval to Piggyback Region 14 Education Service Center Master Agreement Contract No. 159768 with Granicus, LLC., for Software and Software-as-a-Service (SaaS) solutions to provide vacation rental address identification, monitoring services, and a 24/7 hotline, for a total not-to-exceed amount of $75,403.00 over the three-year term of the agreement.

The Code Department has utilized Granicus, LLC software and Software-as-a-Service (SaaS) solutions since 2021 to support the City's Short-Term/Vacation Rental Program. The services provide critical program administration and compliance support, including:  

• Address identification — monitor 60+ websites, identify duplicate listings, provide owner information, screenshots of active listings and related reports.
• 24/7 web and telephone hotline — for citizens to submit tips or complaints, including the ability to upload texts, videos and photos, automatic messaging or calls to responsible party with support for the responsible party to mark complaints as acknowledged or resolved and related reports.
• Compliance monitoring — provides up-to-date information for each unit and its compliance status, preconfigured letter templates with an unlimited number of letters and continued monitoring after compliance.
• Mobile permitting & registration — online forms and back-end systems for registering units include e-signatures, online payments, registration issuance, document uploads, renewals and City of Fort Pierce administration approval and denial. 

The agreement will ensure continuity of essential compliance monitoring, registration, permitting, reporting, and public engagement services currently utilized by the Code Department. Utilizing the competitively procured Region 14 Education Service Center contract provides a cost-effective procurement method while maintaining uninterrupted service delivery. The agreement will provide for a two-year term with the option to renew for two additional one-year periods through September 30, 2030.
 

Staff recommends approval to piggyback Region 14 Education Service Center Master Agreement Contract No. 159768 with Granicus, LLC for the continued provision of software and Software-as-a-Service (SaaS) solutions supporting the City's Short-Term/Vacation Rental Program. Approval is requested for a two-year term, with the option to renew for two additional one-year periods, for a total amount not to exceed $75,403.00.

Do not approve the piggyback agreement and provide direction to staff as determined by the City Commission.

Code 

Shaun Coss, Director of Community  Response