ROSWELL NEW MEXICO
COMMITTEE AGENDA ITEM ABSTRACT
COMMITTEE AGENDA ITEM ABSTRACT
Item No. 17.
Regular City Council Meeting
- Meeting Date:
- 02/12/2026
COMMITTEE:
Finance
CONTACT:
Tammi Smith
CHAIR:
Kurt Gass
ACTION REQUESTED:
Approval of the Scope of Work for RFP: Ground Emergency Medical Services (EMS) Billing Services. (Gass/Fuller)
BACKGROUND:
Initiated by: Daniel Fuller
The City of Roswell Fire Department is transitioning to assume full responsibility for Emergency Medical Services (EMS), including ambulance transport operations. This transition requires establishing comprehensive administrative and revenue support services to ensure accurate billing, regulatory compliance, and effective reimbursement for EMS transports provided by the City.
The proposed Scope of Work defines the requirements for comprehensive Ground EMS billing and revenue cycle management services, including claim preparation and submission, denial and appeal management, payment posting and reconciliation, customer service, compliance and performance reporting, collections support, and implementation and transition services. Approval of the Scope of Work will allow staff to proceed with issuing a Request for Proposals (RFP) to solicit qualified vendors to support the City’s EMS operations
The City of Roswell Fire Department is transitioning to assume full responsibility for Emergency Medical Services (EMS), including ambulance transport operations. This transition requires establishing comprehensive administrative and revenue support services to ensure accurate billing, regulatory compliance, and effective reimbursement for EMS transports provided by the City.
The proposed Scope of Work defines the requirements for comprehensive Ground EMS billing and revenue cycle management services, including claim preparation and submission, denial and appeal management, payment posting and reconciliation, customer service, compliance and performance reporting, collections support, and implementation and transition services. Approval of the Scope of Work will allow staff to proceed with issuing a Request for Proposals (RFP) to solicit qualified vendors to support the City’s EMS operations
FINANCIAL CONSIDERATION:
Approval of the Scope of Work does not authorize expenditure of funds. Any costs associated with Ground Emergency Medical Services (EMS) billing services will be evaluated through the RFP process and presented to the Governing Body for consideration at the time of contract award.
LEGAL REVIEW:
Contract to be reviewed by Legal Department upon award
BOARD AND COMMITTEE ACTION:
The Finance Committee recommended approval 5-0 at its meeting on February 3, 2026.
STAFF RECOMMENDATION:
Proceed as presented.