Discuss, consider, and take appropriate action on approving the Purchase and Statement of Work #202532 between Williamson County and Carahsoft Technology Corp. for InSource ServiceNow Support Services for a total amount of $18,500.00, pursuant to DIR contract #TSO-4288, and authorize the execution of the purchase.

The approval of this item will support Williamson County operations through the continued use of ServiceNow personnel asset management workflow platform.  Williamson County has identified the need to engage ServiceNow resource(s) in support of the development of its ServiceNow instance.  The InSource ServiceNow support Services can be used in any Advisory, Enhancement, capacity to support Williamson County with the ServiceNow Platform.  This agreement covers a period of 12-months from 10.1.24-9.30.25. Funding source is 01.0100.0503.004100 for FY25.  Budget, Auditor's Office, Contract Audit, and General Counsel have approved. Orig #850. Department Point of Contact is Minnie Beteille.