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42.
Commissioners Court - Regular Session
Meeting Date:
10/04/2016
Title:
Authorizing Renewal of Microsoft Premier Maintenance Agreement
Submitted For:
Max Bricka
Submitted By:
Sydney Richardson, Purchasing
Department:
Purchasing
Agenda Category:
Regular Agenda Items

Information

Agenda Item

Discuss, consider and take appropriate action on authorizing the renewal of Microsoft Premier Core Maintenance on CO-OP DIR-SDD-1927, for the same terms and conditions, and with an increase in pricing from the existing Contract, for the term of November 1, 2016 - October 31, 2017, with Microsoft Corporation.

Background

Jim Daniels, IT, requested this renewal be processed; this is the first renewal processed for this maintenance Agreement; the renewal price is $45,536 an increase of $16,799 from the original Agreement because of moving up to a higher level of tier support: an increase from ten (10) to forty (40) hours of Problem Resolution Support or Remote Support Assistance, and the addition of eighty (80) hours of Service Delivery Management, one (1) RAP Service Plus, one (1) User Subscription and two (2) days of Custom Proactive Onsite.

Fiscal Impact

Attachments

Form Review

Inbox Reviewed By Date
County Judge Exec Asst. Wendy Coco 09/22/2016 11:14 AM
Form Started By:
sydney.richardson
Started On:
09/21/2016 02:03 PM
Final Approval Date:
09/22/2016