Approve agreement with OLE Health dba CommuniCare OLE in the amount of $2,165,032.92 for the period of August 1, 2024 through June 30, 2027 for the provision of children’s outpatient wraparound mental health services. (No general fund impact) (Sullivan)

The Wraparound program is a team approach to supporting children with serious mental health and behavior problems and their families. An individual plan is developed for each family based on their specific needs. The plan provides “wraparound” services and supports for the child and family. Wraparound’s focus is on maintaining a child/youth in the home. If the youth is out of home, Wraparound works on transitioning them back to their home, resource-family, or independent living arrangement (as appropriate). An array of mental health services can be provided to a child/youth in a home-based setting such as a resource family home, in the hopes of stabilizing the child and keeping him/her in their home, school and community. A child or youth must be a Child Welfare Services dependent of the court or a probation ward of the court to receive Wraparound services. Wraparound services are community based and will provide support twenty-four (24) hours a day, seven (7) days a week which includes after hours support for clients and/or families. These services are mandated by federal statue and court agreements signed by the state, and also align with the County’s commitment to keep children safe and healthy, at home, in school and in their communities. Most costly public services are when children are removed from their home and placed in residential care and/or hospitalized.

HHSA request approval of this Agreement which has an initial term of August 1, 2024 through June 30, 2027 for a total contract amount of $2,082,625.41. The Agreement also includes 2 optional extensions for Fiscal Years 2027-28 and 2028-29.

Please note, this agreement/amendment involves RISE, Inc. in some capacity.

Agreement is on file with the Clerk of the Board. 

Performance Measures included in this Agreement are as follows:
The Performance Measures associated with this Agreement are included in Attachment A, Exhibit E.

County Counsel has approved this Agreement as to form.
General Services Department, Procurement Division

On January 25, 2024, the County via the General Services Department, Procurement Division (GSD) issued a Request for Proposal (RFP) on behalf of the Health and Human Services Agency (HHSA) for Child, Youth and Family Outpatient Mental Health Services. The solicitation was open for 35 days, (5 weeks). On February 2, 2024, GSD and HHSA offered potential bidders an opportunity to ask questions during a bidder’s conference. 

The County received 4 proposal(s) from this solicitation (see list below). GSD reviewed the proposal for minimum requirements and all 4 proposals were moved forward to the Review Committee, comprised of 2 HHSA staff and 1 other County staff.

The Review Committee evaluated the proposals and determined that the proposal submitted by OLE Health dba CommuniCare OLE met all the required qualifications necessary to successfully provide children's outpatient wraparound mental health services.  On April 10, 2024, the County issued an Intent to Award letter. On April 17, 2024, the County received a protest from Turning Point Community Programs (“Turning Point”) protesting/appealing the Intent to Award. Turning Point requested that the County revise the scoring methodology set forth in the RFP to account for existing provider and conduct oral interviews prior to issuing the notice of intent of award to the successful vendors (see Att. B. Protest Letter).  In accordance with County policy, the County’s Purchasing Agent reviewed the protest, the department’s evaluation process, and coordinated with County Counsel. The protest/appeal was denied as the Purchasing Agent determined the process was conducted and proposals were scored in accordance with the RFP as set forth below (see Att. C. Protest Letter Response).

Additional information regarding the Competitive RFP Process is provided below, including a summary of the solicitation evaluation criteria.

Evaluation Criteria Included in RFP