Consent-General Government # 17.
Board of Supervisors
Innovation and Technology Services
- Meeting Date:
- 09/13/2022
- Brief Title
- IT Innovation Funding Request - NAVEX EthicsPoint Incident Management Foundation
From:
Lee Gerney, Chief Technology Officer, Innovation and Technology Services Department
Staff Contact:
Lee Gerney, Chief Technology Officer, Innovation and Technology Services Department, x5030
Supervisorial District Impact:
Subject
Authorize the use of IT Innovation Funds in the amount of $21,548 to acquire services for a third-party hotline to provide a mechanism for a Fraud Reporting and Whistleblower Program for the County; and adopt a budget resolution increasing the Department of Financial Services Audit Division 2022-23 budget by $21,548. (General fund impact $21,548) (Gerney/Eldredge/Lara)
Recommended Action
- Authorize the use of IT Innovation Funds to acquire NAVEX EthicsPoint Incident Management Foundation Subscription providing an anonymous hotline for fraud and whistleblowing reporting; and
- Adopt a budget resolution increasing the Department of Financial Services Audit Division 2022-23 budget by $21,548.
Strategic Plan Goal(s)
 |
In Support of All Goals (Internal Departments Only) |
Reason for Recommended Action/Background
The Department of Financial Services, Audit Division and Human Resources requests the use of IT Innovation funds for a third-party hotline to provide a mechanism for Fraud Reporting and Whistleblower Program within County government. This product supports the Division’s goal to build an anonymous web hotline to allow reporting of suspected fraud, waste, and abuse (approved by the Yolo County Audit Committee and recommended by the Government Finance Officers Association) and Human Resources’ goal to support those employees who in good faith file a complaint alleging improper government activity (Whistleblower Rights GC 8547.1).
The product selected to accomplish the division's goals is the NAVEX EthicsPoint Incident Management Foundation subscription. The Foundation is delivered as a baseline single configuration incident management system including foundational case components. Comprised of Standard Web Intake and Mobile Intake for report intake purposes; (2) Dedicated Seat Licenses and (3) Concurrent Seat Licenses; system-level user management; built-in analysis tools including baseline reporting and standard analytics; and (1) GB storage for files attached to cases.
The subscription includes the following:
The product selected to accomplish the division's goals is the NAVEX EthicsPoint Incident Management Foundation subscription. The Foundation is delivered as a baseline single configuration incident management system including foundational case components. Comprised of Standard Web Intake and Mobile Intake for report intake purposes; (2) Dedicated Seat Licenses and (3) Concurrent Seat Licenses; system-level user management; built-in analysis tools including baseline reporting and standard analytics; and (1) GB storage for files attached to cases.
The subscription includes the following:
- Compliance awareness package to describe the basic points of the hotline program and to communicate the various ways that an employee or the public can contact the hotline service to take advantage of the program benefits (Hotline rollout email template, Manager’s Toolkit, Hotline Reporting Poster, Topical Posters, and Micro Learning Course).
- Incident Management package to design and development services to support the creation of a custom Web Intake Site includes web intake and report form in English, Spanish (Latin American), and Russian.
- Telephony services that utilize one-step dialing where the caller will have a single toll-free number for particular country to access the reporting hotline; two-step dialing where the caller will use a two-stage dialing process, first entering a common, country specific access code followed up with a toll-free number to access the reporting hotline; and/or collect dialing is used where no toll-free option is available for reporting.
Collaborations (including Board advisory groups and external partner agencies)
Innovation and Technology Services Department, Department of Financial Services, Human Resources
Competitive Bid Process/Vendor Performance
The Department of Financial Services and the Innovation and Technology Services Department comply with all Department of Financial Services and Board of Supervisors policies and procedures regarding the procurement of goods and services.
Fiscal Impact
Fiscal impact (see budgetary detail below)
Fiscal Impact (Expenditure)
- Total cost of recommended action:
- $ 21,548
- Amount budgeted for expenditure:
- $
- Additional expenditure authority needed:
- $ 21,548
- On-going commitment (annual cost):
- $ 12,773
Source of Funds for this Expenditure
- General Fund
- $21,548
Attachments
Form Review
| Inbox | Reviewed By | Date |
|---|---|---|
| Lee Gerney (Originator) | Lee Gerney | 08/27/2022 01:17 PM |
| Financial Services | David Estrada | 08/31/2022 03:42 PM |
| County Counsel | Julie Dachtler | 09/07/2022 01:38 PM |
| Financial Services | David Estrada | 09/07/2022 02:18 PM |
| County Counsel | Phil Pogledich | 09/07/2022 05:56 PM |
- Form Started By:
- Lee Gerney
- Started On:
- 08/26/2022 02:19 PM
- Final Approval Date:
- 09/08/2022