LP&L selected TMG in June 2018 to provide professional services related to the Program. The Program consists of the Advanced Metering Infrastructure (AMI), Customer Information System (CIS), Meter Data Management (MDM) and the Mobile Workforce Management (MWFM) Systems.
The original plan was to complete the overall Program, including post go-live activities, as of May 2021. City of Lubbock Utilities (COLU) has identified multiple tasks where additional assistance and services are required to complete the Program. The flooding and subsequent relocation of the COLU staff, as well as the loss of key employees, directly contributed to tasks not being completed by the original end date.
The requested services support the completion of the Program as well as post go live stabilization. The TMG amendment incorporates the addition of 2,865 hours of additional work provided by TMG to provide support and training. The additional hours raise the overall contract price by $635,355, from $5,266,305 to $5,901,660.
Additional changes to the work provided by TMG are itemized in Exhibit 4, attached to the Fifth Amendment. Those changes are as follows:
1. Upgrade support for Oracle CCS 21A and 21B
2. Analyst Support; this includes knowledge transfer to the four (4) newly hired Utility System Analysts.
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