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AI# 10266
Regular City Council Meeting
7.13.
12/07/2021:
Information
Agenda Item
Resolution - Information Technology:
Consider a resolution authorizing the Mayor to execute Contract 16282, GSA Contract No. GS-35F0458U, with WTI Holdings LLC, dba Waterfield Technologies, for the Managed Services Program for the BlueWorx IVR System for the City of Lubbock Utilities Department.
Item Summary
The Managed Services Contract in the amount of $301,862.11 with WTI Holdings, LLC, dba Waterfield Technologies, is for the BlueWorx IVR System utilized by the City of Lubbock Utilities Department.
Waterfield Technologies will provide pre-paid Platform Maintenance and Support, plus Customer Application Support for the BlueWorx IVR System for a term of three years, through October 31, 2024. The contract may be renewed each year thereafter for consecutive 3-year periods.
The annual cost for 2021-22 is $90,101.16, with the customer application support term renewing March 1, 2022, and the license maintenance and support (Product Software Managed Service) renewing November 1, 2022.
The annual cost for Year Two and Year Three will be $105,880.47 each year, for a total support agreement cost of $301,862.11, with the 7% discount for purchasing the 3-year agreement.
The Managed Services Contract is being purchased through the GSA Contract GS-35F-0458U.
Fiscal Impact
The annual cost for 2021-22 is $90,101.16,
$20,000.00 is funded in the Telecommunications Operating Budget for FY 2021-2022.
$70,101.16 is funded in Capital Improvement Project 92734, Additional City of Lubbock Utilities Phone LInes - FY 2021-22.
Staff/Board Recommending
Erik Rejino, Assistant City Manager
James C. Brown, Director of Information Technology
Attachments
Resolution - Waterfield Technologies
Waterfield Technologies Contract 16282(s)
CIP 92734 Funding Sheet
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