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			7.43.
Regular City Council Meeting
Meeting Date: 09/14/2021
Information
Agenda Item
Resolution - Information Technology: Consider a resolution authorizing the Mayor to execute Purchase Order 33001534, with Microsoft Corporation, for the Enterprise Support Services Agreement to maintain Microsoft products and applications.
Item Summary
The renewal of the agreement for Enterprise Support Services is necessary to obtain the support required when Microsoft products or applications require fixes, upgrades, or migrations. The agreement includes Advanced Advisory Support, Built-in Proactive Services, Problem Resolution, Delivery Management, Cloud Success, On-demand Assessment, Reactive Enabled Contacts, and Add-on Services that include Proactive Credits and Extended Delivery Management. These items are not included in the Enterprise Agreement. The purchase is made available through the State of Texas Department of Information Resources (DIR) Contract DIR-TSO-4092.
Fiscal Impact
The amount of $74,106 for the Enterprise Support Services Agreement is budgeted in the FY 2020-21 Information Technology Operating Budget.
Staff/Board Recommending
Brooke Witcher, Assistant City Manager James C. Brown, Director of Information Technology
Attachments Resolution - Microsoft Corporation Microsoft Corporation PO 33001534

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