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AI# 12815  Regular City Council Meeting 5.22. 09/24/2024:

Information

Agenda Item

Resolution - Information Technology: Consider a resolution authorizing the Mayor to execute Purchase Order 33001896, with Microsoft Corporation, for a 3-year renewal of the Microsoft Enterprise Support Services Agreement.

Item Summary

The purchase of the Microsoft Enterprise Support Services Agreement is for Designated Engineering Services and Unified Enterprise Support Services, for the period of November 1, 2024, through October 31, 2027..  The Agreement is for advanced technical support and engineering services, including: Enterprise Advisory Support, Azure Problem Resolution, On-Demand Assessment Setup and Configuration Services, Problem Resolution, Reactive Support, Service Delivery Management, and Enterprise Webcasts. These items are not included in the existing Microsoft Enterprise Licensing Agreement.  The purchase is made available through the State of Texas Department of Information Resources (DIR) Contract DIR-CPO-4911.

Fiscal Impact

The total amount of the 3-year renewal is $253,012.83. Year 1 - $72,119.49 is budgeted in the Information Technology Fiscal Year 2024-25 Operating Budget.  Year 2 - $89,285.22 due on 11-30-2025, will be requested during the budget process for FY 2025-26. Year 3 - $91,608.12 due on 11/30/2026, will be requested during the budget process for FY 2026-27.

Staff/Board Recommending

Brooke Witcher, Assistant City Manager James C. Brown, Chief Information Officer

Attachments Microsoft Corporation Resolution _PO 33001896 Microsoft Corporation PO 33001896

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