Resolution - Public Transit Services: Consider a resolution authorizing the Mayor to execute Amendment No. 2 to Contract 16537, with Swiftly, Inc., to add Operator Reports, Onboard Application, and the Automatic Passenger Counter Connector modules, to provide real-time updates on schedule adherence, routing, and detours along each route.
Item Summary
Citibus and Swiftly, Inc. are partnering to update the Citibus onboard hardware systems by installing an operator-facing tablet that will give them real time updates on schedule adherence, routing, and detours along the route. We will also be improving the ability of Citibus to count passengers accurately and derive meaningful insights from that ridership like vehicle loads and high ridership stops.
Contract 16537 with Swiftly, Inc. was approved by the Lubbock City Council on May 10, 2022. Swiftly provides real-time vehicle tracking for the Citibus fleet through software as a service subscription and support to assure effective management and improvements to the system's reliability. It provides a data platform that will provide a live-operations mapping tool for Citibus operations staff and customer service representatives, rider alerts, real- time GTFS creation and management, and a passenger-facing live mapping tool. In January 2023, the City Council approved an amendment that allowed for the addition of the GPS playback module and on-time performance module.
Fiscal Impact
Contract pricing will be: Year 1 - $237,861.02 due 10/1/2024, is budgeted in the Citibus Fiscal Year 2024-25 Operating Budget. Year 2 - $72,963.66 due 10/01/2025, will be requested during the budget process for FY 2025-26. Year 3 - $75,152.56 due 10/1/2026, will be requested during the budget process for FY 2026-27. The total amount of Contract 16537, is $385,977.24.
Staff/Board Recommending
Bill Howerton, Deputy City Manager Chris Mandrell, General Manager of Citibus Lubbock Public Transit Advisory Board
