Time Set # 38.
Board of Supervisors
- Meeting Date:
- 07/26/2022
- Brief Title
- 2022 Delinquent Solid Waste Accounts
From:
Taro Echiburu, Director, Department of Community Services
Staff Contact:
Marissa Juhler, Landfill Operations & Waste Reduction Manager, Department of Community Services, x8813
Supervisorial District Impact:
Subject
Hold a public hearing and adopt resolution confirming the report of delinquent residential solid waste accounts. (No general fund impact) (Echiburu/Juhler)
Recommended Action
- Hold a public hearing and receive public comment;
- Adopt resolution confirming the report of delinquent residential solid waste accounts; and
- Direct the Yolo County Tax Collector to collect the amounts described in the report for the affected properties on the tax roll in the same manner as property taxes.
Strategic Plan Goal(s)
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Sustainable Environment |
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County Mandated Service |
Reason for Recommended Action/Background
This annual public hearing allows those property owners with delinquent residential solid waste accounts with Waste Management, Inc. (WM) and Recology Davis, Inc. (Recology) for services including garbage, recycling, organics, and bulky item collection and disposal in the unincorporated area to address the Board of Supervisors prior to the attachment of a lien against their property. Four parcels are located in District 1, five parcels in District 2, 11 parcels in District 3, two in District 4, and 97 parcels in District 5.
In 2021, under Solid Waste Franchise Agreement No. 19-248, WM provided regular notice to their 116 customers through billing statements, alerting all customers with overdue accounts of the potential to lien. As shown in Attachment C, procedures for the lien are extensive and involve the franchised haulers and the Division of Integrated Waste Management (DIWM). This process was initiated by the haulers last November however they will not receive payment from this year's lien until August of 2023. WM bills every other month, therefore WM customers have received 6 notices. In addition, the County initiates a 180-day, 60-day, and 15-day notice prior to the Public Hearing Notice being mailed directly to each homeowner, for a total of ten notifications. Similarly, under Solid Waste Franchise Agreement No. 19-249, Recology provided regular notice to their eight customers, however, they bill on a quarterly basis. Therefore, Recology customers received four notices in addition to the ones the DIWM mails out for a total of eight notifications.
Many of the potential lien customers have unique circumstances such as fire-damaged properties under renovation, farm worker housing arrangements where waste services are shared, or business/residential properties in other counties that have not rolled out the required Senate Bill 1383 services yet. Each of these situations requires DIWM staff follow up, which led to over 125 direct contacts via phone and email, including several in-person meetings with the Department Director and Board of Supervisor staff. In many instances, site visits were conducted by either DIWM staff or the haulers to confirm cart delivery, the customer's ability to use the service, and/or to confirm occupancy of the dwelling unit. All these steps are taken to ensure property owner complaints have been reviewed, and that proper notification has been received. This also confirms that the haulers and DIWM have given each property owner the ability to bring their solid waste account into good standing or apply for the Low Income Discount Program offered by each hauler and/or set up a payment plan prior to this public hearing. In 2022, only four parcel owners reached out to set up payment plans to assist in paying off the debt and avoiding lien. Therefore, these four parcels have been removed from the lien report even though they have past due amounts owed. In good faith, we are working with each of them to resolve their account payment issues without liening the property. The original list of 341 parcels (delinquent accounts) was in the amount of $177,297 has now been reduced to 119 parcels in the amount of $75,439 due to these efforts. You will find the recommended list in Attachment B - Lien Report.
While the lien list was reduced, there still is an unusually higher amount than in previous years due to the implementation of SB 1383 required services. The DIWM conducted extensive community engagement from 2017-2020 to prepare residents for this rollout and the corresponding universal service requirements:
In 2021, under Solid Waste Franchise Agreement No. 19-248, WM provided regular notice to their 116 customers through billing statements, alerting all customers with overdue accounts of the potential to lien. As shown in Attachment C, procedures for the lien are extensive and involve the franchised haulers and the Division of Integrated Waste Management (DIWM). This process was initiated by the haulers last November however they will not receive payment from this year's lien until August of 2023. WM bills every other month, therefore WM customers have received 6 notices. In addition, the County initiates a 180-day, 60-day, and 15-day notice prior to the Public Hearing Notice being mailed directly to each homeowner, for a total of ten notifications. Similarly, under Solid Waste Franchise Agreement No. 19-249, Recology provided regular notice to their eight customers, however, they bill on a quarterly basis. Therefore, Recology customers received four notices in addition to the ones the DIWM mails out for a total of eight notifications.
Many of the potential lien customers have unique circumstances such as fire-damaged properties under renovation, farm worker housing arrangements where waste services are shared, or business/residential properties in other counties that have not rolled out the required Senate Bill 1383 services yet. Each of these situations requires DIWM staff follow up, which led to over 125 direct contacts via phone and email, including several in-person meetings with the Department Director and Board of Supervisor staff. In many instances, site visits were conducted by either DIWM staff or the haulers to confirm cart delivery, the customer's ability to use the service, and/or to confirm occupancy of the dwelling unit. All these steps are taken to ensure property owner complaints have been reviewed, and that proper notification has been received. This also confirms that the haulers and DIWM have given each property owner the ability to bring their solid waste account into good standing or apply for the Low Income Discount Program offered by each hauler and/or set up a payment plan prior to this public hearing. In 2022, only four parcel owners reached out to set up payment plans to assist in paying off the debt and avoiding lien. Therefore, these four parcels have been removed from the lien report even though they have past due amounts owed. In good faith, we are working with each of them to resolve their account payment issues without liening the property. The original list of 341 parcels (delinquent accounts) was in the amount of $177,297 has now been reduced to 119 parcels in the amount of $75,439 due to these efforts. You will find the recommended list in Attachment B - Lien Report.
While the lien list was reduced, there still is an unusually higher amount than in previous years due to the implementation of SB 1383 required services. The DIWM conducted extensive community engagement from 2017-2020 to prepare residents for this rollout and the corresponding universal service requirements:
- 26 Community Meetings were held from March 2017 - September 2019
- 3 Yolo County Board of Supervisors Presentations/Updates - June 2019, November 2019, and October 2020
- 2 Direct Mailers with Exemption Application Instructions
- 1 At Home Delivery of SB 1383 Requirements and Exemption Application Instructions attached to handle with all 2020 cart deliveries
Due to the extensive outreach provided and multiple attempts to reach the remaining 119 parcel owners, IWM staff recommends that the Lien Report (Attachment B) be approved.
Collaborations (including Board advisory groups and external partner agencies)
County Counsel has reviewed and approved the resolution as to form. Division staff internally worked with the Assessor's Office and the Department of Financial Services and externally with WM and Recology to ensure the process was followed per Solid Waste Franchise Agreement Nos. 19-248 and 19-249, Solid Waste Ordinance No. 1529 and Government Code 25828.
Fiscal Impact
Fiscal Impact (Expenditure)
- Total cost of recommended action:
- $ 0
- Amount budgeted for expenditure:
- $ 79,063
- Additional expenditure authority needed:
- $ 0
- One-time commitment:
- Yes
Source of Funds for this Expenditure
- Sanitation Enterprise
- $79,063
Attachments
- Att. A. Resolution
- Att. B. Lien Report
- Att. C. 2022 Lien Process
- Att. D. Sample Notice
- Att. E. Public Notice
Form Review
| Inbox | Reviewed By | Date |
|---|---|---|
| Marissa Juhler (Originator) | Marissa Juhler | 07/14/2022 05:34 PM |
- Form Started By:
- Marissa Juhler
- Started On:
- 06/29/2022 02:00 PM
- Final Approval Date:
- 07/18/2022

