# 29.
Board of Supervisors
- Meeting Date:
- 11/21/2023
- Brief Title
- Update on the status of the Infor CloudSuite Implementation
From:
Lee Gerney, Chief Technology Officer, Innovation and Technology Services Department, x5030
Staff Contact:
Duazong Her, ERP Manager, Innovation and Technology Services Department
Supervisorial District Impact:
Countywide
Subject
Receive project status update on the Infor CloudSuite Migration project. (No general fund impact) (Gerney) (Est. 5 min)
Recommended Action
Receive project status update on the Infor CloudSuite Migration project.
Strategic Plan Goal(s)
 |
In Support of All Goals (Internal Departments Only) |
Reason for Recommended Action/Background
The Infor CloudSuite Migration project held substantial significance for the Board of Supervisors from 2021 to 2023. With the official project approval granted on August 31, 2021, the implementation phase commenced in October 2021. However, unanticipated challenges led to a proposed timeline extension, approved by the Board on September 27, 2022, shifting the go-live date from January 2023 to July 2023. Despite these obstacles, the team persevered, culminating in the successful launch of the new system on July 17, 2023. The project's journey was marked by a steadfast commitment to overcoming challenges, reflecting the team's resilience and adaptability in achieving this significant milestone.
With the system officially launched on July 17, 2023, the main focus shifted towards stabilizing the system and providing comprehensive support to end users. Project team members were released back to their respective departments to aid in the process. Numerous changes and redesigns in the new system necessitated the continual engagement of Human Resources, Financial Services, General Services, and ERP staff in addressing inquiries and offering assistance. Staff will continue to address existing issues through the year-end.
Starting next year, user groups will be convened to discuss pain points and generate ideas for system improvements, signifying an ongoing commitment to enhancing the user experience. Furthermore, the steering committee has outlined key priorities for significant system improvements, including addressing issues related to Workforce Management (WFM) and labor distribution, Learning Management, and reporting/dashboard enhancements. This concerted effort demonstrates the project's long-term vision of continuous improvement and refinement to optimize system functionality and user satisfaction.
With the system officially launched on July 17, 2023, the main focus shifted towards stabilizing the system and providing comprehensive support to end users. Project team members were released back to their respective departments to aid in the process. Numerous changes and redesigns in the new system necessitated the continual engagement of Human Resources, Financial Services, General Services, and ERP staff in addressing inquiries and offering assistance. Staff will continue to address existing issues through the year-end.
Starting next year, user groups will be convened to discuss pain points and generate ideas for system improvements, signifying an ongoing commitment to enhancing the user experience. Furthermore, the steering committee has outlined key priorities for significant system improvements, including addressing issues related to Workforce Management (WFM) and labor distribution, Learning Management, and reporting/dashboard enhancements. This concerted effort demonstrates the project's long-term vision of continuous improvement and refinement to optimize system functionality and user satisfaction.
Collaborations (including Board advisory groups and external partner agencies)
Innovation & Technology Services, Department of Financial Services, Health & Human Resources, General Services, Human Resources, County Administrator's Office
Fiscal Impact
No Fiscal Impact
Fiscal Impact (Expenditure)
- Total cost of recommended action:
- $
- Amount budgeted for expenditure:
- $
- Additional expenditure authority needed:
- $
- On-going commitment (annual cost):
- $
Source of Funds for this Expenditure
- General Fund
- $0
Attachments
Form Review
| Inbox | Reviewed By | Date |
|---|---|---|
| Lee Gerney | Mark Bryan | 10/11/2023 02:57 PM |
| Mark Bryan (Originator) | Mark Bryan | 10/11/2023 02:57 PM |
| Lee Gerney | Lee Gerney | 11/09/2023 03:07 PM |
| Mark Bryan (Originator) | Mark Bryan | 11/14/2023 10:14 AM |
| Mark Bryan (Originator) | Mark Bryan | 11/14/2023 10:14 AM |
- Form Started By:
- Mark Bryan
- Started On:
- 10/11/2023 09:18 AM
- Final Approval Date:
- 11/15/2023