Approve a five-year agreement with Andrews Technology in the amount of $625,600 to implement the UKG Ready Time & Attendance System, replacing the County’s current legacy timekeeping system.(No general fund impact) (Pannu/Gerney)

The County’s current time and attendance system, Infor Workforce Management (WFM), no longer meets the operational and fiscal needs of the organization. Additionally, the current system has reached the end-of-life- for support status from the vendor. The existing platform requires significant manual processing, particularly related to labor cost distribution and reporting, which increases staff workload and reduces overall efficiency. These limitations create avoidable administrative effort across departments and impact the timely and accurate processing of payroll.

All County departments rely on the Time & Attendance system to support payroll, scheduling, leave management, and labor tracking. Due to system limitations, departments must perform additional manual steps to reconcile labor costs, prepare reports, and support auditing requirements. This results in inefficiencies that consume staff time and limit the County’s ability to streamline administrative operations.

In addition to replacing the existing timekeeping platform, several departments will consolidate separate scheduling systems into the new solution. This consolidation will eliminate redundant software, reduce administrative complexity, and allow the County to support a single, standardized workforce management platform. Supporting one integrated system rather than multiple standalone scheduling tools reduces software overhead, simplifies support, and improves consistency across departments.

The proposed system utilizes a modern, web-based platform with secure mobile access capabilities, allowing employees to enter and manage their time directly through browser or mobile access. Providing multiple access options improves convenience and accountability, promotes timely and accurate time entry, and supports improved data accuracy at the source—reducing downstream corrections and administrative reconciliation.

Through a competitive procurement process, the County evaluated multiple solutions to identify a system that improves operational efficiency while providing long-term fiscal sustainability. The UKG Ready Time & Attendance System, offered by Andrews Technology, was determined to provide the best overall value based on functionality, cost, and implementation approach.

The proposed system will:

The project is sponsored by Human Resources, with support from the Department of Financial Services and Health and Human Services. Innovation & Technology Services will lead system implementation and project management. Additionally, a cross-departmental evaluation process was conducted to ensure enterprise alignment and value.

The procurement process began with business analysis and requirements gathering in Q1 2025, followed by issuance of a Request for Proposal in May 2025. Proposals were evaluated, vendor demonstrations were conducted, and final interviews were completed in December 2025. The selected solution received the highest evaluation score among submitted proposals and offers a balanced combination of functionality, sustainability, and cost-effectiveness.

The proposed cost structure includes:

Approval of this agreement will allow the County to replace its current system with a modern, consolidated solution that reduces administrative burden, improves financial oversight, and supports responsible stewardship of County resources.

A cross-departmental approach was used throughout the evaluation process. All departments were invited to participate in vendor demonstrations, and the majority had representation. Departments were provided the opportunity to review proposed solutions and provide feedback to the scoring team to ensure the selected system would be viable and effective across the enterprise.

The solution scoring team included representatives from Human Resources, the Department of Financial Services, and Health and Human Services to ensure functional, fiscal, and operational considerations were fully evaluated. Innovation & Technology Services assessed implementation feasibility and long-term sustainability.

County Counsel reviewed the agreement to ensure liability protection for the County.

*Note: Upon entering into contract negotiations with Andrews Technology, the County elected to include additional optional modules to address broader operational needs. These enhancements include Advanced Scheduling and FMLA tracking functionality, which further streamline workforce management processes and improve compliance and operational efficiency across departments.